Return and Exchange

Easy Return & Exchange Process

1,You can Contact BUYKUD Customer Service Team to request a return,please DO NOT send back to the address on the parcel which is not ours.We Will offer you suitable address for your return.

2, Get the return address: Customers from these countries,Can be returned to BUYKUD in your country's warehouse: USA-NY, USA-LA,UK, Canada, Australia, Germany, Spain. Those who from EU countries can return to our EU warehouse as well.(Because of the COVID-19,the Warehouse USA-LA, United Kingdom,Canada is Not available now.)

3, Fill in the after-sales card As well as print the barcode and paste it on your return parcel. 

4, Return your item 

5, Send us your Tracking information

6, Get a Refund(Don't Include The First Shipping Fee You Paid For This order. And about Three day After we received your return Parcel)

Returns & Exchanges Policy

1,Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact !

2,You can return the items within 30 days of delivery for a full refund or exchange.

3,Buyer is responsible for return shipping cost and any related expenses.

What Items are Non-Refundable?

Free gifts or promotional items with retail value.

Notice: Item(s) must NOT be returned to the address on the package you received. Please contact our customer service team for return instructions and return center address.